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Note: The update process will take a few minutes, so please do not power off the printer during this period because this may cause the upgrade to fail.
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The printer will automatically run the update program. Power off the printer, and then restart it.ģ. Insert the USB disk containing the Key file and the RaiseTouch Hyper Speed firmware into the USB interface of the printer. Click the links and download the Key file and the RaiseTouch Hyper Speed firmware file to the root directory of your USB 2.0 disk in FAT32 format.Ģ) Please add to your email whitelist to prevent emails from being blocked.Ģ. Your registered email address will receive an email containing the download links for the files needed. (Note: If the rollback operation is performed after finishing hyper speed upgrade, you need to readjust the bottom stepper drivers.)ġ. Reinstall the bottom metal base plate, stand the printer, plug in the power supply, reinstall the protective cover, and start the machine to resume updating. Since 1, 2, and 3 are related to the current, there is no need to adjust them.)Ĩ.
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Please check the bit number for the encoder at the bottom of the printer first, and adjust the stepper drivers as shown in the figure below.Ħ-bit encoder : There is only one encoder, which is located on the left side of the stepper driver (Note: just adjust 4, 5, and 6. Use the screwdriver to remove the bottom metal base plate and find the drivers.ħ.Due to different versions of the printer, there are two structure versions for the bottom stepper drivers: 6-bit and 8-bit. Please be careful and handle it slowly to avoid damaging the printer.)Ħ. The printer is heavy and needs two people to lay it down. (Note: Make sure there is enough space when the printer is laid down. As shown by the arrows in the figure below, lay the printer down on its left side directly from the standing position to expose the base plate. Remove the protective cover on the printer, move the printer to an open area and ensure that the printer is at least 1.5m away from the wall.ĥ. Note: The operation needs two people.ġ.Tap the user interface to stop the current printing task.Ģ. Tools needed for the operation: a Philips-head screwdriver and gloves. It is recommended to use the USB disk upgrade.īefore upgrading the Raise3D Hyper Speed firmware, you MUST adjust the stepper drivers of your Pro2 series printer, otherwise the upgrade may fail. Note: Online upgrade may fail due to network issues. Step 2: Upgrade Your RaiseTouch Firmware to Hyper Speed ModeĪfter receiving the upgrade email, Hyper Speed upgrade can be carried out according to the following steps.Ĭurrently two methods of firmware upgrade are available: 1. Note: Please add to your email whitelist to prevent emails including the upgrade files from being blocked. Please wait patiently and check carefully. Your registered email address will receive the upgrade files for the Hyper Speed firmware within 10 days. After successful verification, the following text will appear, and the image of the activated printer will appear on the webpage.Ħ. You have 3 opportunities for verification, and if you input an incorrect serial number 3 times, you then need to wait 10 minutes before you can try again.ĥ. If more than 10 units are needed, you can return to the start page after completing the process to register the 10 printers.Ģ)If an incorrect serial number is entered, an error message in red will be shown. A maximum of 10 units can be entered at a time. Enter the serial number of the new printer. Note: Printer models are limited to Pro 2 and Pro2 Plus.ġ)If you have multiple Pro2 series printers, please click “ Add Another Printer ”. Enter your printer model and serial number. Fill in the relevant information and click “ Next”.Ĥ. Go to the website, enter your email address, and click “ Next”.ģ. Step 1: Activate Raise3D Hyper Speed Printing FunctionĢ.